Max Jones
Co-Founder & Kansas City real estate agent, MoJo
Max Jones co-founded MoJo Real Estate Team with Zac Morton in 2004. MoJo operates with Keller Williams Kansas City North. Full bio →
Before hiring a Kansas City real estate agent, ask for specific examples, a plan for your move and clear written terms. These five questions are designed to help you compare the answers. Bring your location, preferred timing and the choices you find most difficult.
Set up a conversation with MoJo and ask the assigned agent these same questions.
1. Which recent transactions are most relevant to mine?
Ask about properties or situations similar to yours. A seller preparing an occupied home, a buyer moving across state lines and someone coordinating a purchase with a sale may need different experience.
Ask what the person you would work with actually handled. If the example is a team result, find out who advised the client and how support was shared. Request the date, property context and a reference where the client has agreed to provide one.
Follow-up: What changed during that transaction, and how did you help the client decide what to do?
Record: The relevant example, the proposed agent’s role and any evidence still needed. A large team total alone does not answer this question.
2. How would you build the strategy for my property or search?
For a sale, ask to review comparable properties, the proposed preparation and marketing work, and how you would assess buyer response. Discuss price, timing and convenience together. For a purchase, ask how the search would narrow and what information you would review before an offer.
If an agent uses a performance ratio, ask how it is calculated and which transactions it covers. Original and final asking prices can produce different ratios. A result also needs context about the property, terms and concessions.
Follow-up: What evidence would make you recommend changing the plan?
Record: The first actions, who completes them and the decision points you will review together.
3. Who will advise me, and how will communication work?
Meet the person who would handle your transaction. Ask who covers showings, who discusses offers and who keeps deadlines visible. Agree on the method and frequency of routine updates and a way to handle urgent issues.
At MoJo, the team considers client personality, location fit and agent availability when assigning an inquiry. Agents use shared resources and take part in transaction discussions and coaching. Ask your proposed agent how that support will work in practice for you.
Follow-up: If you are unavailable when a time-sensitive decision comes up, who will help me?
Record: Your primary contact, backup arrangement and agreed communication method.
4. What evidence can I review independently?
Ask where to find the agent’s license record, original client reviews and relevant references. Read the text of reviews and check whether they describe the proposed agent, another team member or the team generally.
When comparing awards or production figures, ask for the source, year, category and geography. A team production ranking and a review rating measure different things. Neither guarantees the result of your transaction.
Follow-up: Which parts of this evidence show the service you are proposing for me?
Record: The source links and questions that remain after checking them. Our Kansas City agent comparison guide includes a dated independent MoJo production source and explains its scope.
5. What am I agreeing to, and what if my plans change?
Ask for the written services, fees, agreement length and cancellation terms. Commission and other agent compensation are fully negotiable and are not set by law. Discuss your payment obligations and any proposed seller contribution. The NAR buyer-agreement guide explains the terms to review.
MoJo’s listing cancellation policy lets you tell the team you want to cancel without a cancellation penalty. Ask how it is reflected in the listing agreement and what happens if a purchase contract is already in place. That separate contract and any third-party obligations are not automatically ended by canceling representation.
Follow-up: Show me where the services, payment terms and cancellation arrangements appear in the agreement.
Record: Any term you need clarified before signing. For a legal question about the agreement, consult an attorney.
Bring the answers back to your priorities
Compare candidates against the same move. Who explained a relevant example? Whose plan reflects your preparation budget, schedule and location? Who identified assumptions that still need checking? Resolve those questions before choosing an agent.
MoJo Real Estate Team was co-founded by Max Jones and Zac Morton in 2004 and operates with Keller Williams Kansas City North. Our process starts by asking what matters to you. Review the buyer process or seller process, then discuss the proposed work with the agent who would represent you.
Questions about the interview
How many agents should I interview?
Compare enough candidates to understand your options and assess the proposed work. Using the same questions helps reveal meaningful differences. There is no required number that guarantees the right choice.
What should I bring to a listing consultation?
Bring the property address, your preferred move date, known repairs, preparation budget and questions about selling. Explain any timing or convenience constraints so the plan can account for them.
What should I bring to a buyer consultation?
Bring your target locations, budget questions, preferred timing and essential property features. Include the places you travel regularly and tell the agent whether you have a lender or a home to sell.